Learning vs. Management Problems
Healthcare has often turned to education to ‘fix’ management problems, which contradicts one of the core principles of learning in healthcare (Learning Card 10). Giving more education ‘checks a box’, but may not improve the outcome. To focus on improving outcomes, we need to do an assessment to determine if…
Learning vs. Quality Cop
The lines between learning (for improvement) and assessment (measurement) can be blurry. For a learner, when education falls too far towards assessment, they may feel that you are being a ‘quality cop’. A quality cop, at its worst, is someone following around a caregiver with a clipboard marking off what…
Problem Identification
Curriculum development models are similar in concept, but Kern’s 6 Step Model (Kern et al, 2009) provides a great framework for tackling education in healthcare. Although most people have a natural inclination to jump to educational methods (i.e. which scenario should I do), I spend 60-70% of my time on…
1-2-3 Development Plans
Unfortunately, ‘development plans’ are considered by many to be a negative thing. If someone is ‘on a plan’ in corporate America, this may mean that they are on their way out. In learning, a development plan provides a focus for areas of improvement (and we all have areas of improvement)…
Stages of Competence in learning
Although there are multiple (maybe hundreds) of competency models that exist, the basic principles are the same. Understanding where both the learner and the facilitator are in stages of competence can help improve the learning process. The difficulty comes when learning becomes tacit (i.e. gut feel/intuition based on principles or…